Clients' Testimonials

With the children, going out alone has become a memory. And to make life easier for couples, Douce heure d'enfance offers a babysitting service during the day as well as in the evening (…) Just make a call beforehand and a person is sent to take care of your child until your return.

“The babysitter will be responsible for the child while the parents are away. She will be responsible for finding fun activities for him,” said Nadia Ghanem, director of Douce heure d'enfance. During school holidays, no need to worry, because the agency offers to supervise your child at home.

Babysitters are people of trust, chosen according to well-established criteria, and must respect agency rules, including punctuality, friendliness, respectable attire, being a non-smoker and not using the phone, and respecting the parents' instructions (…)

Although its primary vocation is childcare at home, the agency “Douce heure d'enfance”, located in Rose-Hill, has been offering cleaning services for a year now. Now, to find the “good” fairy of the house, Nadia Ghanem is the one to contact.

The idea of offering the services of cleaning ladies came to her from her clients, to whom she first offered a babysitting service. “Several of my clients asked me if it was possible to find them a cleaning lady. At the time, I only offered a nanny service, but with this increase in demand, I got into this niche,” she explains. (…) The task of the cleaning lady is limited to domestic work. “But it is possible that the cleaning lady also prepares the meal (…)

If a family is not satisfied with the work provided by a cleaning lady, they call the agency so that she is replaced,” continues our interlocutor. The advantage of using “Douce heure d'enfance” for the services of a cleaning lady is that in case of illness, she is immediately replaced by another employee. Moreover, the services of cleaning ladies depend on the needs of the individual. “With regard to timetables, it is up to the client to decide” (…)